Privacy Policy
Last updated: December 2024
Essence of Watches LLC ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you make a purchase, create an account, or contact us, we may collect:
- • Name and contact details (email, phone, address)
- • Billing and shipping addresses
- • Payment information (processed securely via Stripe)
- • Government-issued ID (for high-value transactions and fraud prevention)
- • Purchase history and preferences
When you browse our website, we automatically collect:
- • IP address and device information
- • Browser type and operating system
- • Pages visited and time spent on site
- • Referring website or source
2. How We Use Your Information
We use your personal information to:
- •Process and fulfill your orders
- •Communicate order updates, shipping notifications, and customer service
- •Verify identity for fraud prevention (KYC requirements)
- •Send marketing communications (with your consent)
- •Improve our website and customer experience
- •Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share data with:
Payment processors (Stripe, Affirm), shipping carriers (FedEx, UPS), and email services that help us operate our business.
Third-party KYC providers to verify identity for high-value transactions.
When required by law, court order, or to protect our rights and safety.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
Required for site functionality, cart, and checkout.
Help us understand how visitors use our site.
Used to deliver relevant ads (with consent).
Remember your settings like currency and theme.
You can manage cookie preferences in your browser settings.
5. Data Security
We implement industry-standard security measures to protect your data:
- • SSL/TLS encryption for all data transmission
- • PCI-DSS compliant payment processing via Stripe
- • Secure storage with access controls
- • Regular security audits and monitoring
While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access — Request a copy of your personal data
- Correction — Update or correct inaccurate data
- Deletion — Request deletion of your data
- Opt-out — Unsubscribe from marketing communications
- Portability — Receive your data in a portable format
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- • Right to know what personal information we collect and how it's used
- • Right to delete your personal information
- • Right to opt-out of the sale of personal information (we do not sell your data)
- • Right to non-discrimination for exercising your rights
To exercise these rights, contact us at privacy@essenceofwatches.com
8. Data Retention
We retain your personal information for as long as necessary to:
- • Fulfill the purposes outlined in this policy
- • Comply with legal and regulatory requirements
- • Resolve disputes and enforce agreements
Transaction records are retained for a minimum of 7 years for tax and legal purposes.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Questions About Your Privacy?
If you have any questions or concerns about this policy or your data, contact us:
Essence of Watches LLC
Las Vegas, Nevada, USA